Position: Café / Restaurant Manager
Location: Port Macquarie & Kempsey (3 stores)
Visa Pathway: 485 welcome | 482/494 sponsorship available after 6–12 months
ANZSCO: 141111 (Café or Restaurant Manager)
About Us
Pho Home operates three busy Vietnamese restaurants across Port Macquarie and Kempsey. We are expanding and seeking a skilled, organised, and results-driven Restaurant Manager to oversee operations across all three locations.
This is a fantastic opportunity for someone seeking long-term growth with a supportive business.
Key Responsibilities (Critical Role Duties)
✅ Store Operations Management
- Oversee daily operations across all 3 stores
- Ensure consistent food quality, customer service, and presentation
- Manage stock ordering, supplier relationships, and inventory
- Maintain compliance with WHS and food safety standards
✅ Team Leadership & Training
- Recruit, train, supervise, and roster staff
- Lead a positive and performance-driven team culture
- Coach staff to deliver high service standards
✅ Financial & Performance Management
- Monitor store performance, labour costs, and profitability
- Prepare basic reports and support budgeting processes
- Implement strategies to improve efficiency and sales
✅ Customer Experience
- Resolve customer issues professionally
- Ensure a welcoming, warm environment in each store
✅ Growth & Improvement
- Assist with menu improvements and marketing promotions
- Identify opportunities to streamline operations
Requirements
- Previous experience as a Restaurant Manager, Café Manager, or Supervisor
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple stores and lead diverse teams
- Understanding of customer service, stock control, and basic reporting
- Hospitality graduates or 485 visa holders are welcome to apply
Visa Sponsorship
After 6–12 months of proven performance, dedication, and management capability, Pho Home can provide employer sponsorship under subclass 482 or 494 (Café/Restaurant Manager – ANZSCO 141111).